Alert - Service Disruption - April 24th 2014 *UPDATED*


Update - 11:00pm EST - Service should now be restored. We are watching the situation closely in case any further issues arise.

Once again, apologies for any inconvenience caused by this and thank you for your patience.

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Update - 10:45pm EST -  The network issue has been identified by our hosting provider 'Dimension Data', their engineers are urgently working to resolve it.

We will post any updates as they become available.

 

Update - 4:30pm EST - Our hosting provider is continuing to experience network related issues and their engineers are currently working to resolve them. We will continue to update this post once more information is made available. 

Update - 1:40pm EST - Our Cloud Infrastructure Hosting Provider, Dimension Data, is experiencing infrastructure issues at the North America location used by Brightidea. As it’s believe to be network related at this time, their Network Engineers are investigating the cause.

We will continue to post updates here as they become available. 

Thank you for your patience.

12:27pm EST - Please be aware, our hosting provider is experiencing network issues which are causing timeouts or slow response time. We are aware of the issues and are working to restore service as quickly as possible.

We will provide updates here as they are available.

Apologies for any inconvenience.

Thank you.

The Brightidea Team.

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