Which browsers / versions does Brightidea support?

Brightidea is a Web-based SaaS (software as a service) application that runs in a Web browser. We support the following Web browsers running on Windows or Mac OS X.

Important Notes:

  • TLS v1.2 or above must be enabled in an effort to maintain the highest security standards and promote the safety of Brightidea customer data.
    • Any custom API applications will not be able to access the Brightidea API if they do not support TLS 1.2 or above.
  • JavaScript and cookies must be enabled in all browsers for proper function of Brightidea pages.
  • In general, any standard compliant browser released in the past three years should work fine.
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  • Avatar
    Luca Volterrani

    I have two questions:

    1)What does imply not to use updated browser versions?
    2)Are there constrains for mobile Operative systems?

    kind regards


  • Avatar
    Brightidea Support

    Hi Luca,

    1. We recommend using the latest version of each browser listed in this article, this is what our application is tested in.

    2. We don't officially support mobile browsers, that doesn't mean Brightidea won't work in mobile browsers but it is not something we test or specifically design for.

    For mobile, we recommend using our iOS/Android App.

    Best regards,
    Brightidea Support

  • Avatar
    Asit Agrawal

    Can this article be updated please ? It is about 3+ yrs old...