If user submits an idea, what email gets sent to them? (Submission Confirmation)


If user submits an idea, what email template gets sent to them?


  • The idea submitter will receive a submission confirmation email if the email template "New Idea Submission Confirmation" is enabled.
    • To locate this System Email Message, navigate to your Enterprise Setup > Site > System Email Messages.
    • This email confirms to the user that their idea has been registered and they have an email with a link in case they want to refer to it later.
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