Question:
What are the possible causes of error on user register/login?
Answer:
When trying to register or login, one of the following reasons is why they received this message:
- Entered password is not valid.
- User is group or domain restricted from the Enterprise/WebStorm.
- If the registration invitation expired.
- If the email does not exist.
- If an IP address has tried to login with the same email more then five times in the previous 15 minutes, they will receive an error code of "Login Failed"
- The user can then attempt to try and login in another 15 minutes with the correct password.

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