How do I disable emails for my Brightidea system?


Question:

How do I disable emails for my Brightidea system?

Answer:

Turning off All Emails for one User

  • See this article to show how one user can turn off emails in their profile

Turning off All Emails for All Users

  • If you wish to disable emails for everyone in the system, feel free to seek the system option to disable all emails.
  • Navigate to WebStorm or Enterprise Setup --> Site ---> Components ---> Turn off All Emails
  • Select this option and make sure you select "Save Changes"
  • This option will disable emails for both WebStorm AND Switchboard
  • This option is available on both WebStorm and Enterprise levels
    • In WebStorm Setup:
5367.png
    • In Enterprise Setup:
74523.png

Turning off Individual Email Templates for All Users

  • Navigate to WebStorm or Enterprise Setup --> Site --> System Email Messages.
  • Select WebStorm or Switchboard.
  • Select the title of the email that you wish to disable.
  • Once selected, de-select the checkbox where it says " Enable _________ System Message"
  • Select "Save" on bottom of page.

633.png


  • Please Note: If you disable certain emails in a WebStorm, and you create a new WebStorm with that template, the new WebStorm will not inherit those disabling of certain email templates.
  • However, if you select “Turn off ALL Site Emails” – that option will carry over to the new WebStorm.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk