If I comment on an idea, what emails do I receive? And to their replies?


Question:

If I (any user) comment on an idea, what emails do I receive?

Answer:

  • When a user comments or votes on an idea, they would be able to receive comment notification alerts from other users, but not status alerts.
  • The user will not get an email concerning status change or category change unless he/she subscribes to the idea.
  • If a user replies on a comment you made - it will trigger the "New Comment on Idea" on WebStorm level.
  • If another user comments on the idea, the system will use the “New Comment on Idea” template on WebStorm level.
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