Understanding the 'Voting on Comments' feature


This feature enables users to promote and demote comments, in both regular and truncated comments.  Please contact your Brightidea representative if you wish to have this enabled.

Things to note around this feature:

  • It allows one vote per user per comment - just like ideas.
  • Users cannot remove your vote(yet). 
    • Clear Opinion is also not available.
  • An administrator can specify the points for promote comment and demote comment in the user reputation section of setup. (WebStorm Setup --> Users tab--> Reputation)
  • End-users will be able to sort the comments by Newest, Oldest, Highest Rank and Lowest Rank.
  • There is no current reporting for voting on comments.
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