To make an administrative comment, an administrator must select the "Update from Admin" option from the dropdown menu in the comments section on the View Submission 2.0 page:
- Admin comments have the following characteristics:
- Visually distinct
- Pinned above other comments
- Listed chronologically
- Reflected in Ideas Reports under "Comments" field
- Once the comment is conducted by the administrator, they have the option to "Unpin" the comment:
- Administrator will get confirmation upon selection of the pin:
Important Things to Note:
- Idea submitters will get email notifications per comments to their ideas, regardless of admin or non admin comment.
- Admin comments are visible to end-users as well as administrators.