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Setting up a Domain Name / Vanity URL / Masked URL in Brightidea

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Within Brightidea, the system administrator can set a custom vanity domain / vanity URL / masked domain for their system.  

    • For example, the admin system's Vanity URL would be: 
      • "https://yourcompany.brightidea.com" for Enterprise login
      • "https://yourcompany.brightidea.com/webstormname" for WebStorm login.
    • Important Note: For any custom secure "Masked URL", e.g. "https://challenge.mycompany.com", please contact your Brightidea Account Manager for more information. 
      • Secure masked URLs which have a non brightidea.com domain, will require a custom implementation on Brightidea servers.
  • To set this up, it requires configuration on the Enterprise level, and any underlying WebStorms - here is the step by step process: 

Enterprise Level - Vanity URL 

  • First, the system administrator navigates to Enterprise Setup ---> Site ---> Info
  • The administrator can choose up to THREE different domains for their Vanity URL.
    • yourcompanyname1.brightidea.com
    • yourcompanyname2.brightidea.com
    • yourcompanyname3.brightidea.com
 
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  • The system administrator can type in the vanity URL of their Brightidea system
    • The administrator can type in "yourcompany.brightidea.com" 

WebStorm Level

  • Once the domain is set in the Enterprise level, all the administrator has to select is what they want their WebStorm Alias to be:
    • If the URL was yourcompany.brightidea.com/ideas - "ideas" is your WebStorm Alias
    • If the WebStorm alias is available to use - it will show a green "Available" message.
    • If the WebStorm alias is already in use elsewhere - it will show a red "Unavailable" message prompting the administrator to try another alias.
    • If the WebStorm alias is in use - it will shine a green "Active"
  • Don't forget to 'Save Changes'!
 
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Important Things to Note:

  • By default, all URLs point to the homepage for Enterprise and WebStorm:
  • Please note that ALL email notificiations inherit the selected domain used.
  • Hyphens cannot be used in Vanity URL at this time.
  • WebStorm level reports will still reflect the old long URL.
  • If a user attempts to use different domains at the same time, their session will be killed.
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Comments

  • Avatar
    Damian Dugdale

    So if I have the domain name abc.com is it possible to have that domain name mask mycompany.brightidea.com/challenge1 or does it have to be challenges.abc.com/1

  • Avatar
    Ron

    Hello Damian,

    Both URLs can be used to access the WebStorm, (1) Standard URL: "mycompany.brightidea.com/challenge1" and (2) Custom URL with domain masking "challenges.abc.com/challenge1".

    Thank you,

    Ron Orlovetskiy

    Brightidea Support

  • Avatar
    Roc Chen

    Hi Ron,

    Is Vanity URL still available? I couldn't find it on my site admin page, the domain name is locked and not editable.

    Thank you.

    Best regards,
    Roc

  • Avatar
    Ron

    Hi Roc,

    Yes, it's in your Enterprise setup area > Site > Info, select "Add New" underneath the first URL to add any other sub-domain names.

    Thank you,
    Ron Orlovetskiy
    Brightidea Support

    Edited by Ron
  • Avatar
    Roc Chen

    Hi Roc,

    Thanks for prompt reply.

    Yep I did that, but seems the brightidea.com is a fixed part. Our url is colleaga.brightidea.com.

    Thank you.

    Best,
    Roc

  • Avatar
    Ron

    Hi Roc,

    That is correct, if you'd like to have a non Brightidea.com domain, that will require custom secure domain masking.

    Please reach out to your Brightidea Account Manager and they can help scope that implementation.

    Thank you,
    Ron Orlovetskiy
    Brightidea Support

  • Avatar
    Roc Chen

    Gotcha, thanks a lot Ron.

    Best regards,
    Roc