Can you clear/change points in Enterprise? (Discretionary Points)
Brightidea Support
- The administrator can change a users' points using discretionary points for whatever reason
- Navigate to Enterprise Setup --> Users --> Manage
- Search for a user, and you will see a "Discretionary Points" selection
- Once selected, the system will confirm how many points you wish to add or remove (you can use negative number):
- Press "Submit" when finished
- All users will see these points reflected in widgets and reports at Enterprise level only!
- Discretionary points is only available on the Enterprise level - not Site/Pipeline/WebStorm level.
- Important Note, using discretionary points will make it difficult to understand how a given user arrived at their point totals in the future.
- Discretionary points can be taken and given at will and there is no tracking available for them. Please use this feature with caution.
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