Business Impact

Providing your Innovation program's bottom line is critical. Brightidea is excited to provide our Administrators with more opportunities to track both financial and non-financial Business Impacts!

Business Impact can now be recorded directly on the View Submission page

 

Table of Contents

• Getting Started
• Adding Business Impact
• Submitter Access for Business Impact
• Managing Business Impact
• Editing Business Impact
• Deleting Business Impact
• Exporting Business Impact
• Assigning Business Impact Action Items
• Command Center Dashboard
• Business Impact Dashboard

Getting Started

As of the Spring 2021 release, you can now configure initiatives to collect, report, and display Business Impact on a quarterly basis. To change the timeframe for your Initiative to Yearly, navigate to Site Setup > Ideas > Ideas > Business Impact timeframe. New initiatives will be set to Quarterly by default.

When changing an initiative from Yearly to Quarterly, any existing yearly business impact will automatically be divided equally into quarters for that year. When changing your initiative from Quarterly to Yearly, any existing quarterly business impact will automatically be summed to its respective year.

 

Business Impact Fields can be customized at the System level under System Setup > Ideas > Business Impact.

Each benefit is divided into financial and non-financial categories and broken down into individual fields that can be set to meet your innovation program needs.

Easily apply new fields by clicking the + Add Benefit button at the bottom of each Benefit.

You can also delete fields by clicking the trash can to the right of each item.

Each item can also be moved up and down in the list by clicking and dragging the left rearrange icon.

 

You can also set Business Impact to tack in currencies other than the US Dollar. Currency type can be configured under System Setup > Site > General Settings and select from the Currency drop-down.

 

After all Benefits have been set, Admins can then navigate to any Idea page and select the Business Impact tab:

To start, select the blue "Add Impact" button:

Adding Business Impact

Here, users can record projected and actual Business Impacts associated with the Submissions. User roles that can edit business impact include:

• System Administrators
• Community Administrators
• Initiative/Pipeline Administrators
• Moderators
• Evaluators
• Idea Submitter (this can be configured by Administrators)

 

For initiatives configured to Quarterly Business Impact, the financial impact will be divided into quarters instead of years. Financial Business Impact can be recorded with the following information:

• Start Date
• Project and Actual Benefits (configured at the System level)
• Projected and Actual Costs
• Attachments
• Notes

Non-financial Business Impact can be recorded with the following information:

• Benefit
  • Title
  • Type (configured at System level)
  • Start Date
  • End Date
• Description
• Attachments

Once the relevant information has been entered, select Save a New Version to save your changes to a new version.

 

The latest version of Business Impact will be visible from the View Idea page:

Previous versions are listed in the timestamp dropdown menu. Selecting a previous version will display it in the Business Impact tab.

Submitter Access to Business Impact

Administrators may give Submitters access to the Business Impact tab under Site Setup > Ideas > Ideas.

With this setting enabled, Submitters can view and edit the Business Impact for their own Submissions.

Managing Business Impact

Keep in mind that this tab is only visible to Administrators, Moderators, and Evaluators by default. However, if the option is enabled to allow Submitter access, they will also be able to view and edit.

Editing Business Impact

To edit Business Impact select Update

A history of Business Impact entries for that Idea can be viewed at the top of the Business Impact tab

  

Deleting Business Impact

To delete a Business Impact entry, select the 'Trash' icon next to the benefit or cost:

Exporting Business Impact

The following columns can be added to the Pipeline Idea List using the 'Gear' menu:

• Projected Net Benefit
• Actual Benefits
• Non-Financial Benefits

 

After the columns have been added to the list view, run the export by selecting the green 'Excel' icon at the top right.

Assigning Business Impact Action Items 

When selected to edit Idea attributes, any Development Team Member can enter projected and actual Business Impact via a Development Action Item.

Administrators and Pipeline Moderators can add a new Development Step in the Pipeline workflow to accomplish this:

• Use the Development Submission Form questions to ask if the Business Impact is recorded; the assignee can then go to those areas and fill out the Business Impact.
• Note: Allow Assignees to Edit Idea Attributes must be enabled in Step Configuration.
• Administrators can also send a custom email to assignees to explain the purpose of the Action Item:

When the assigned Evaluator receives the Action Item, they can enter the Business Impact for the Idea while also choosing a Development field question:

Command Center Dashboard

The Key Program Results dashboard in the Command Center will summarize the Business Impact of all system Submissions.

 

Administrators can view Projected Net Benefits, Non-Financial Benefits, and Actual Benefits for an individual Site, a selected group of Sites, or for all Sites.

Business Impact Dashboards

Business Impact can be tracked at an Initiative-level dashboard or a System-level dashboard

 

Administrators can view Financial Benefits Over Time and Financial Summary by Innovation. This information can also be exported to a spreadsheet for further analysis and reporting.

For Initiatives configured to Quarterly Business Impact, the dashboard can now be configured to display in quarters, years, or cumulatively over all time. The target financial impact will also be updated and displayed by quarter.

Note: When viewing the dashboard by quarters, any existing yearly Business Impact will be divided equally into quarters. When viewing the dashboard by years, any existing quarterly business impact will be added into its respective year.