Support Portal
- ★ Fall 2024 Release
- ★ Top 10 Checklist for Launching your Brightidea!
- ★ Role Descriptions
- ★ Getting Started with Brightidea Mobile
- ★ Things You Should Know Before Making Changes to Your SSO Configuration
- ★ Single-Sign-On (SSO) Setup Guide
- ★ More information about Brightidea's API
- ★ View Idea 3.0
- ★ Business Impact
- ★ Getting Started with Brightidea Pipeline Management
Knowledge Base
Platform Updates & Information
Product Release Notes
- ★ Fall 2024 Release
- Product Release Notes - Nov 21st, 2024
- Product Release Notes - November 13th, 2024
- Product Release Notes - November 6th, 2024
- Product Release Notes - October 30, 2023
- Product Release Notes - October 23rd, 2024
General Information
- Data Privacy Framework (DPF) Program
- Brightidea Cookie Notice
- Data Transfer Impact Assessment
- Government Data Request Policy
- Brightidea Transparency Report
- Brightidea CSA STAR Self-Assessment
Compliance
Integrations
- Configure Okta as an Identity Provider for Brightidea
- Jira Data Center Integration
- Jira Cloud Integration
- Brightidea app for Slack
- Connecting Brightidea to Airtable
- Using Zapier to Connect to Monday.com
Getting Started with Brightidea
Getting Started & Brightidea Guides
- ★ Top 10 Checklist for Launching your Brightidea!
- Submitting a Support Ticket
- Exports/Reports in Brightidea
- Set your Company Brand into your Brightidea
- Enterprise / Initiative Design Overview (Applying HTML and CSS)
- Brightidea Dashboards
End-User "How-To's"
- End User Introduction to Brightidea
- Login / Register
- Reset Your Password
- Edit Your Profile
- Creating a Submission
- Promote/Demote a Submission
User Roles in Brightidea
- ★ Role Descriptions
- Licensing Management
- Understanding 'Analyst Role' Permissions
- Understanding 'System Administrator' Permissions
- Understanding 'Pipeline / Initiative Administrator' Permissions
- Understanding 'Community Administrators' Permissions
Brightidea Mobile
Single Sign On (SAML 2.0 SSO)
- ★ Things You Should Know Before Making Changes to Your SSO Configuration
- ★ Single-Sign-On (SSO) Setup Guide
- Preventing or Resolving Issues Caused by Duplicate Accounts
- SSO Link Issue in Microsoft Office Products
- Updating Your SSO Certificate
- SSO - How to Deactivate User Accounts
API
Customization & Design
- File Library
- Creating Extra Pages in Brightidea
- Can I upload custom font in Brightidea?
- Hide "Contact Us" in the footer
- Using Hex-codes in Brightidea CSS
- How do I change the page title displayed in your browser?
Initiative Administration
Initiative Configuration
- Event Site for Hackathon (BETA)
- Team Site for Idea Box (BETA)
- Embedded Video Player for Video Attachments
- Word Limit for Submission Form and Development Fields
- Home Page Welcome Header 2.0
- Updating/Editing Initiatives
Login & Registration
- Hackathon Participant Onboarding
- Hackathon Participants Page
- Enabling 'Self Registration' for your Users
- Sending Users 'Registration Invites'
- Applying 'Domain Restrictions' to your Brightidea
- How do I change my password?
User Management
- Share Button
- Initiative registration options for Users
- Password Reset
- Creating a new User within People Pillar
- How do I change profile information for my Brightidea users?
- Strong Password Rules & Expire Email Invitation in Brightidea
Idea Submission
- "Quick Add" Feature
- Post Idea 2.0 Page Overview
- Submission Form Builder
- Team Submission
- Evaluations Tab on View Submission Page
- Submission Drafts
Idea Management
- ★ View Idea 3.0
- 'View Submission 2.0' page
- Top Ideas
- Merge Ideas (Parent-Child)
- Apply to Join Functionality
- 'User Availability' and 'Find Teammates' Features
Team Workspace
Blogs
Idea Comments & Votes
- Pairwise Voting
- Submission 'Comments'
- Voting on Submissions
- 'Chips Voting' in Brightidea
- User Tagging in Comments
- Mass-delete Submission Votes
Emails
- SPF & DKIM Requirements for Brightidea Email Communication
- Dynamic Fields in System Email Messages
- Category Alerts
- What is the 'Daily / Weekly' email digest feature?
- Is there a way to export all system email messages sent?
- Is there an error log to track emails that bounce back or invalid addresses?
Widgets
- Configuring Widgets within Brightidea
- 'Invite a Friend' to Brightidea
- 'Phase' Widget
- Initiative-level Widgets
- 'Post Update 2.0' Widget
- 'Rich Text/HTML' Widget
Reporting & Metrics
System Administration
Brightidea System Setup & Information
- Brightidea's "Unified Commenting Experience"
- All Submissions View for User Homepage
- AI in Brightidea
- Removing a Domain from System Setup
- Recently Viewed Pages in Navigation Search
- Creating an Initiative
Security & Administrative Control
- Brightidea + AI Policies
- Troubleshooting User Access to Brightidea
- Brightidea License Management
- Provide Non-SSO Access to Your Brightidea
- Setting the 'Session Timeout' in Brightidea
- Simultaneous Login Security in Brightidea
Users, Profiles & Groups
- "Suggested for You" Tab for User Home (Beta)
- Brightidea's Userhome
- User Home's "My Ideas"
- Understanding 'Profiles' in Brightidea
- Managing user accounts in Enterprise / Site Setup
- Expertise on Submission and User Profile
Customization
- Idea Code Customization
- Copy/transfer custom design between your Brightidea Initiatives
- Admin Navigation Bar
- Setting up 'Dynamic Navigation'
- Customizing 'Labels' in Brightidea
- Enterprise/Initiative Banner
Reporting & Metrics
- Brightidea's Meritology®
- Setup Option Logs (BETA)
- "Days in Status" Export
- Community-level Exports/Reports
- System-level Exports/Reports
- Brightidea's Asynchronous Reporting
Widgets
Communities
Apps
Idea Box: Collect Any Idea
Programs: Jumpstart Employee Innovation
- Discuss (Initiate Engagement)
- Explore (Explore A New Market Opportunity)
- Hackathon (Build Prototypes)
- Optimize (Improve a Business Area)
- Name (Generate a Name)
- Pitch (Fund Business Plans)
Labs: Incubate the Next Big Thing
Ecosystem: Integrate External Innovation
Transformation: Command Company-Wide Change
Command Center / Pipeline Management
Command Center
- Brightidea's Command Center
- Command Center: Analytics - Business Impact Dashboard
- Command Center: Analytics - Engagement Dashboard
- Command Center: Analytics - Innovations Dashboard
- Command Center: 'Products Pillar'
- Command Center: 'People' Pillar
Pipeline Basics
- ★ Getting Started with Brightidea Pipeline Management
- Resend Action Items (BETA)
- Updating Action Item Assignment
- Outgoing Webhooks (HTTP Requests with Rules Engine)
- Re-trigger an Action Item
- Pipeline Setup Tab
Pipeline Step Tool Types
- Group Assignment for Step Configuration (BETA)
- Stage and Gate Approvals
- Review
- Development Tool
- Single Scale
- Judging