Support Portal
- ★ Top 10 Checklist for Launching your Brightidea
- ★ Single-Sign-On (SSO) Setup Guide
- ★ Things You Should Know Before Making Changes to Your SSO Configuration
- ★ Brightidea's API
- ★ Getting Started with Brightidea Mobile
- ★ Role Descriptions
- ★ View Idea 3.0
- ★ Business Impact
- ★ Getting Started with Brightidea Pipeline Management
Knowledge Base
Platform Updates & Information
Product Release Notes
- Product Release Notes - Weds April 23rd, 2025
- Product Release Notes - Weds, April 16th 2025
- Product Release Notes - Wed, April 2nd 2025
- Product Release Notes - Weds, March 26th 2025
- Spring Release 2025
- Product Release Notes - Feb 19th, 2025
General Information
- Brightidea Incorporated Vulnerability Disclosure Policy
- Brightidea 24-Hour Emergency Hotline
- Brightidea + AI Policies
- Brightidea Cookie Notice
- Brightidea CSA STAR Self-Assessment
- Brightidea Sub-processors
Compliance
Integrations
- Azure Active Directory integration with Brightidea
- Brightidea app for Slack
- Brightidea for Microsoft Teams
- Brightidea Slack Integration Through Webhook
- Configure Okta as an Identity Provider for Brightidea
- Connecting Brightidea to Airtable
Getting Started with Brightidea
Getting Started & Brightidea Guides
- ★ Top 10 Checklist for Launching your Brightidea
- Brightidea Dashboards
- Brightidea Product Accessibility Guide
- Brightidea's 'System Email Messages' Guide
- Enterprise / Initiative Design Overview (Applying HTML and CSS)
- Exports/Reports in Brightidea
Single Sign On (SAML 2.0 SSO)
API
Brightidea Mobile
Customization & Design
- Brightidea Translation Options
- Changing a Page Title Tag
- Creating Extra Pages in Brightidea
- Embedding External Videos on an Initiative Site
- Embedding External Videos on a View Idea Page
- File Library
End-User "How-To's"
- Creating a Submission
- Edit Your Profile
- End User Introduction to Brightidea
- Login / Register
- Promote/Demote a Submission
- Reset Your Password
User Roles in Brightidea
- ★ Role Descriptions
- Understanding 'Analyst' Permissions
- Understanding 'Community Administrators' Permissions
- Understanding 'Evaluator' Permissions
- Understanding 'Moderator' Permissions
- Understanding 'Pipeline Administrator' Permissions
System Administration
Brightidea System Setup & Information
- Admin Navigation Bar
- AI in Brightidea
- User Home 'All Submissions'
- Brightidea 'Notifications'
- Brightidea's "Unified Commenting Experience"
- Configuring 'Global Navigation'
Security & Administrative Control
- Brightidea License Management
- Frame Encapsulation Security
- Licensing Management
- Provide Non-SSO Access to Your Brightidea
- Registration Options
- Setting the 'Session Timeout' in Brightidea
Users, Profiles & Groups
- Brightidea 'Member Landing Page'
- Brightidea's Private Messaging Feature
- Brightidea's User Home
- Creating a new User within People Pillar
- Deactivating and Deleting users in Brightidea
- Discretionary Points in Brightidea
Customization
Reporting & Metrics
- Brightidea's Asynchronous Reporting
- Brightidea's Meritology®
- Community-level Exports/Reports
- Date range option in Enterprise and Initiative exports
- "Days in Status" Export
- Setting up Google Analytics in Brightidea
Widgets
Communities
Initiative Administration
Blogs
Emails
- Initiative Email Alerts
- Category Alerts
- 'Daily / Weekly Email Digest' Feature
- Disabling Brightidea Emails / Communications
- Dynamic Fields in System Email Messages
- Editing System Email Message Templates
Initiative Configuration
- Creating an Initiative
- Deleting an Initiative
- Duplicating an Initiative
- Embedded Video Player for Video Attachments
- Event Site for Hackathon (BETA)
- Hackathon 5 Scheduler
Idea Comments & Votes
- 'Chips Voting' in Brightidea
- 'Comments' Communications
- Comment 'Report Abuse'
- Enabling Promote/Demote Reasons
- Hiding Vote History on View Idea page
- Mass-delete Submission Votes
Idea Management
- ★ View Idea 3.0
- Additional Info Fields
- Apply to Join Functionality
- Changing an Idea 'Status'
- Cleaning up Ideas in Initiatives
- Deleting a Submission
Idea Submission
- Adding Pictures/HTML to Submission Descriptions
- Administrator Only Submission Form Questions
- Anonymous Idea Submission
- Dependent Submission Form Questions
- Disabling Idea Submission for Initiatives
- Duplicate Checker on Post Submission
Login & Registration
- Applying 'Domain Restrictions' in Brightidea
- Editing the Brightidea Login Page
- Enabling 'Self Registration' for your Users
- Hackathon Participant Onboarding
- Hackathon Participants Page
- Initiative Homepage options
Reporting & Metrics
Team Workspace
User Management
- Inactive User Accounts
- Initiative registration options for Users
- Password Reset
- Reputation Points in Brightidea
- Share Button
- Strong Password Rules & Expire Email Invitation in Brightidea
Widgets
- Configuring Widgets within Brightidea
- 'Countdown' Widget
- Initiative-level Widgets
- 'Invite a Friend' to Brightidea
- 'Phase' Widget
- 'Post Update 2.0' Widget
Command Center / Pipeline Management
Command Center
- Brightidea's Command Center
- Command Center: Analytics - Business Impact Dashboard
- Command Center: Analytics - Engagement Dashboard
- Command Center: Analytics - Innovations Dashboard
- Command Center: 'Innovations' Pillar
- Command Center: 'People' Pillar
Pipeline Basics
- ★ Getting Started with Brightidea Pipeline Management
- Action Item Alerts
- Brightidea's Action Items Manager
- Comparing Scorecards in Pipeline Management Scorecard Tool
- Initiative Dashboard
- Leveraging the 'Rules Engine' in your Pipeline
Pipeline Step Tool Types
- Development Tool
- Find Owner (Idea Box, Suggest Apps)
- Group Assignment for Step Configuration (BETA)
- Implementation (Suggest App)
- Judging
- Pairwise
Apps
Idea Box: Collect Any Idea
Programs: Jumpstart Employee Innovation
- Discuss (Initiate Engagement)
- Explore (Explore A New Market Opportunity)
- Hackathon (Build Prototypes)
- Name (Generate a Name)
- Optimize (Improve a Business Area)
- Pitch (Fund Business Plans)