The Pairwise step in Platform is an “A/B” idea comparison tool. The evaluator can then select the idea they like better - or select neither idea before being presented with the next pairing.
- When a Pairwise action item is triggered, the Evaluator will be able to select the best idea from each comparison.
- The Evaluator is presented with two ideas at a time and selects the best one.
- After all ideas are evaluated, an algorithm then ranks the ideas based on a point system.
Configure the Pairwise Tool:
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- To get started with the Pairwise tool, navigate to Step Ellipsis Menu > Configure Pairwise:
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- In the Pairwise configuration section, the Pipeline Admin will need to set the following parameters:
- Evaluators: Select the users who will review the ideas.
- Due Date: The Admin can set the due date dynamically from the date assigned or manually select a date.
- In the Pairwise configuration section, the Pipeline Admin will need to set the following parameters:

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- Idea Editing: Assignees who are not already administrators will be able to edit some idea attributes such as idea title, description and category.
- Action Items: Cancel open action items when submission moves out of Step.
- Send Email Alert: Allows the manager to enable or disable the email alert on assignment.
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Recurring Reminders: Send email reminders to assignees if they have not completed an open action item within the configured amount of time.
- Reminders will be sent at the configured interval until the assignee has completed at least one action item for the step, after which the timer will reset.
- Recurring reminders will only be triggered if the assignee has not completed any open action items for the step. It will not be sent on an individual action item basis.
- Action Item Escalation: Notify certain recipients when an action item hasn’t been completed in X days.
- Select Activate to complete the configuration.
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Recurring Reminders: Send email reminders to assignees if they have not completed an open action item within the configured amount of time.
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Assignee's experience:
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- The selected evaluators will complete all assigned Pairwise action items by selecting the idea they like best from each presented pair.

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