Moving from an Enterprise to a Community setup is relatively seamless. However, there are some variables to consider to avoid any complications/issues. We'll delve more into this below:
Enterprise Setup is different than Community Setup
-
- The URL:
- Community Setup Sample URL: (yourcompany.brightidea.com/ct/c_admin_pool_options.bix?level_id={___}&a=OD____)
- Enterprise Setup Sample URL: (yourcompany.brightidea.com/ct/c_admin_options.bix?a=OD____)
- Community Setup has fewer subtabs than Enterprise, as certain features are unavailable in Communities.
- Under Community Setup, Admins can configure:
- Dynamic Navigation
- Contact Email
- Banner/Footer/Custom CSS for your community
- Manage group(s) for users in your community
- Create new accounts for users
- Block certain user(s) in your community
- Create new WebStorm(s) for your community
- Manage your respective WebStorm(s) in your community
- Note: Community Admins inherit Admin- as opposed to ALL or Evaluator- permissions for Navigation.
- The URL:
Community Administrator
- A Community Administrator is the designated Administrator for a Community. They can manage all setup aspects within their Community but cannot access the full System Setup to change elements globally.
- Note: A System Admin who is also a Community Admin will see no interference. They will always have access to all areas of System Setup.
- An Initiative/Pipeline Admin can also be a Community Admin, which enables them to access the Community Setup for their respective Initiatives
- To assign Community Administrators, navigate to Community Setup > Users > Administrators
Updating your Respective Communities & Sub-Communities
- Within Community Setup, Admins can delegate which Initiatives they wish to include in their communities and sub-communities. Simply check the desired Initiatives under the respective Community and select Update Community
- The Admin can also update the title of the Community by clicking into the title field and making the change, then selecting Update Community
Relationship to the underlying Initiatives
- All Community Initiative landing pages will show all respective statistics and activity from the underlying Initiatives.
- Note: If the Community Admin is not also the respective Initiative/Pipeline Administrator for an Initiative in their Community, they cannot edit that Initiative's setup.
Moving from System Administrator to Community Administrator
- When transitioning from System Admin to Community Admin, there are some features that will no longer be accessible, including:
- Community Admins can inherit Batch Admin, which will give them further access to Initiative Admin & Pipeline
- Group Import
- User Import
- Email template setup
- Idea Import
- Full access to Initiative / Pipeline
- Idea & User Reports
- Copy Initiative
- Note: All of the features above will remain available under System Setup
- Consult your designated System Administrator if you wish to perform any of these actions within Brightidea.
Can I limit/allow access to a community only for certain users?
Hi Lica,
Community access can't be limited to certain users, only the WebStorms inside the communities can be restricted to user groups.
Thank you,
Brightidea Support