Understanding 'Moderator' Permissions


System and Site Administrators have the ability to delegate idea management responsibilities to "Moderators" with limited administrative abilities in Brightidea. We hope that allowing lighter privileges will open up further opportunities to scale your innovation team, and launch more Initiatives easily!

The Moderator has the ability to manage an existing idea evaluation process without the ability to access Enterprise, Site, or Pipeline setup areas.

UserPermissions_Chart_copy.png

 

Table of Contents

Getting Started

  • Users can be assigned to the Moderator role in two ways:
    • While the Initiative is being created in the Apps Setup Wizard:

Screenshot 2024-08-01 at 9.54.13 AM.png

  • In existing Initiatives under Pipeline Setup > People > Roles

Screenshot 2024-08-01 at 9.16.53 AM.png

Global Administrative Features

  • Moderators can use Global Navigation to access the Pipelines they are assigned to manage.
    • Initiatives that a Moderator is not assigned to will not be available for them to access.
    • Note: Moderators will not have access to the Command Center, People, Products, Innovations, Analytics, and System Setup menu options.

Dynamic Navigation

  • The Dynamic Navigation for a Site is configured by System or Pipeline Administrators under Site Setup > Site > Navigation. By design, Moderators do not have access to the System or Site Setup areas.
    • Moderators can only view the Navigation tabs with their visibility set to ALL or MODERATOR. Tabs marked as ADMIN will not be visible to Moderators.

Screenshot 2024-08-01 at 9.21.42 AM.png

What actions can the 'Moderator' role perform?

View Idea Page

  • Moderators can perform various actions on the View Idea page, including:
    • Editing all Idea attributes (title, status, category, attachments, etc.)
    • View Hidden Ideas
    • View and submit various types of Comments (Private, Submitter Q&A, Admin)
    • View and create Administrator Tags
Screenshot 2024-07-31 at 4.00.08 PM.png

Pipeline Management

  • Moderators can perform various actions in their Pipelines including:
    • Configure and Change Steps
    • Assign Action Items using the various tool types
    • Copy, link, and move Ideas between Pipelines
      • Note: Only the Pipelines a Moderator has access to will be available for selection
    • Access Manage Step for all Step tool types
    • Export Reports from Steps and Pipeline List View
  • Moderators can also access the Action Items Manager to view, delete, cancel, and reopen Action Items for Ideas in their Pipelines
  • Note: Moderators cannot:
    • Access Pipelines for which they do not have Moderator rights
    • Create or delete Pipelines (including using Apps)
    • Access Pipeline setup
    • Create, delete, or move Steps
    • Create, delete, move, or update Stages
    • Delete Ideas
    • Change Idea Submitter/Team Members

Dashboards

  • Moderators can access Dashboards within their available Pipelines
    • Note: Moderators cannot access the Enterprise Dashboards, Command Center Dashboards, or the Business Results Dashboard; these Dashboards are only accessible to System Administrators.
Screenshot 2024-07-31 at 4.20.51 PM.png

 

Important Notes:

  • This role cannot toggle Widget Editor mode, Label Editor mode, or View as Ordinary User for use on any Enterprise or Site pages. 
  • If you are on Brightidea's Admin-based licensing, each user who is configured as a Moderator on your Brightidea site will count as an Admin license towards your Brightidea subscription. 

 

 

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Comments

  • Avatar
    Kuhan Milroy
    First, thank you for delivering this feature. Awesome feature. Can the moderator change statuses on the idea view 1.0? Can the moderator change statuses on the old idea list?
  • Avatar
    Brightidea Support

    Hi Kuhan,

    This new functionality is only built for the new features described above.

    I did a quick test and looks like the 'moderator' can indeed change status on the old feature set.

    However, they can't do much of the other functionality described here, like even toggle idea visibility on View Idea 1.0.

    Let me know if you have any other questions on this topic.

    Thanks,

    Brightidea Support

  • Avatar
    Kuhan Milroy
    Thanks Ron.
  • Avatar
    Permanently deleted user
    HI there, thanks for the new "moderator" role. How is it about giving the moderator the rights to post blogs? It is not possible yet, but I think it would be a reasonable round-off for this role.
  • Avatar
    Damian Dugdale

    Can the moderator see Additional Info tab?

  • Avatar
    Tom Hill

    I also have this question - can they see and edit the Additional Info tab on ideas?

  • Avatar
    Roc Chen (Colleaga)

    I'm wondering how many moderators we can have for one challenge if there's a limit? Thank you.

  • Avatar
    Daniel

    Hi All,

    Currently, the moderator role is not designed to be able to post blogs.

    Moderators can see the Additional Info tab and complete/update the fields.

    In terms of the number of moderators that can be set, please check with your Brightidea Account Manager regarding admin licenses.

    Best,
    Daniel

  • Avatar
    Jasmine Albright

    According to the chart above, Moderators are able to add Admin Comments on ideas, but I dont think that is the case, can you clarify and/or update the chart? :)