Admins have three options to deactivate (block) users in their SSO-enabled system:
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Deactivate user accounts from System/Site setup:
- To learn more about deactivating user accounts under System or Site Setup, check out this support article.
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Programmatically deactivate user accounts via API (Application Programming Interface):
- API documentation can be found here: http://developer.brightidea.com/_documentation/api/member#update
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Set up a Deactivation Synchronization process
- Please contact your Brightidea Account Manager for further information on setting up a scheduled process where Brightidea deactivates user accounts from a pre-provided list (automated feed).
Question - If a user leaves the company, is there a way when we block a user to prevent them from receiving future subscription notifications on ideas in our Webstorms? If they are subscribed to an idea or category, can the block function also prevent email updates to their account?
Hi Rob,
Good question.
Blocked users will not receive further emails from the system, even if they are subscribed to the idea.
Best,
Brightidea Support
A new question. We can deactivate users via the feeds. What if someone returns to the company? Can we set them to reactivate (unblock user) in those same feeds?