Brightidea Translation Options


Whether you’re rolling out a challenge across global offices or engaging multilingual teams, Brightidea now offers a translation services. Read below for options. 

Option 1: Translating Brightidea using an Integration

For organizations seeking a scalable and reliable solution for multi-language support, Brightidea offers a paid upgrade that enables browser-based translation services. No heavy integrations, no development delays—just fast, flexible translation support. 

Benefits include:

  • Automatic, persistent translation of your Brightidea pages
  • Utilize Brightidea’s development teams for the full roll out, no heavy lifting on your end
  • All data processed and stored by a GDPR-compliant third-party provider
  • Support up to six additional languages per site

This option is ideal for enterprise clients that need consistent multi-language user experiences without relying on manual labels or user browser settings.

Limitations:
This is a browser-based translation and does not automatically translate the following:

  • Exports
  • Native Mobile Applications
  • Emails
  • Search
  • API Requests

Contaxt your Customer Success Manager to request a customized quote or activate a trial. 

Option 2: Translating Brightidea using Browser tools

Each different Browser may have a translation feature that is available to use. We have summarized each option and provide details on how to apply the translations.

Translate webpages in Chrome:

Chrome is our preferred method for clients that are translating pages for their Users. 

When you come across a page written in a different language, you can use Chrome to translate the page.

  1. On your computer, open Chrome.
  2. Go to a webpage written in another language.
  3. At the top, click Translate.
  4. Chrome will translate the webpage this one time.

If the prompt to Translate does not appear, right-clicking on the page and choosing the Translate option will also work.

For more information on Chrome translations, feel free to review this article here.

Translate webpages in Firefox:

Firefox does not have a native translate feature similar to Chrome. However, Firefox does offer plug-ins that can be installed to translate pages.

For more information on the plug-in options Firefox offers, feel free to review this article here.

Translate webpages in Internet Explorer:

Similar to Firefox, Internet Explorer (IE11) can download plug-ins that will translate pages for your Brightidea.

If your IE11 browser is using Google as a Search Engine, you can download the Google Tool Bar plug-in and then use the Google Translate feature to translate all your pages.

For a more detailed explanation, feel free to review this article here.

If your IE11 browser is using Bing as a Search Engine, you can download the Bing Translator Widget to apply your translations. 

For a more detailed explanation, feel free to review this article here.

Option 3: Translating Brightidea using Labels

Mostly all languages can be translated via label edit mode in Initiative / Enterprise

  • Administrators can also leverage the label import and export as well.
    • Information around importing / exporting labels can be found here.
  • An Initiative can only be translated to one language at a time using labels (as there is only 1 set of labels for an Initiative).

Important Note: not everything within Brightidea is a label that can be edited/translated at this time. Items that are not highlighted in yellow when label edit mode is enabled usually can't be changed. This point is very important if you are attempting to do a complete translation to another language, it will not be possible to translate 100% all of the terms used in Brightidea.

 

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