Brightidea offers a comprehensive Self-Service SSO Guide for your Brightidea Single Sign-On (SSO) configuration; however, there are a few things you should know before getting started configuring SSO.
Enable Brightidea Login
- Utilizing SSO saves users the hassle of having separate login credentials for accessing Brightidea
- When implementing or making changes to your SSO, it is important that you temporarily enable Brightidea Login under System Setup > Authentication
- *This is a very important step to avoid potentially locking yourself and other users out of your site in the event SSO does not work during initial configuration or when making any subsequent changes!
- With Brightidea Login enabled, if you are locked out of your system because SSO breaks, you will be able to log in using the Brightidea credentials that you previously enabled:
- If you are locked out:
- Upon being locked-out, you will be redirected to the Brightidea login screen. You will need to perform a password reset with the same email address that matches your SSO credentials. Once you select Forgot Password, you will receive an email with directions and a link for the reset:
- After the password is reset, you may log back into the Brightidea system and make the appropriate changes to the SSO configuration.
- After you are done and have confirmed that users can successfully log in via SSO, it is then safe to go ahead and disable Brightidea Login in the setup area as noted above.
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