Much like Brightidea's Notifications feature for Initiative activity, Action Item Alerts will help drive further adoption and participation within your Innovation Program. They can also serve as an alternative to email notifications for Action Items.
Pipeline Management - Tool Type Action Items
- If an Admin or Pipeline Moderator assigns a tool type Action Item to an Evaluator in a Pipeline, the Evaluator will receive an alert via the Action Item Alerts icon in Global Navigation.
- Tool types that will trigger an action item alert are:

- Selecting the Action Item Alert from the drop-down will redirect the Evaluator to the My Action Items page for evaluation:

Important Things to Note:
- Action Item alerts can be configured on either the System or Initiative level.
- If a System Admin assigns an Action Item anywhere across the system, it will trigger an alert on the Initiative level.
- Alerts cannot be translated or changed via labels at this time.
- The most recently assigned Action Items will appear at the top of the alert list.
- Alerts respect time zone selection and date formatting.
- Alert counts higher than 99 will appear as "99+".
- The alerts panel has a scroll bar to view all <99 notifications.
- Alerts are cleared as the user completes the Action Items.
- Selecting View All will redirect the user to their Open Action Items page.
Is there a generic link i can provide my idea evaluators / judges , so that they can go directly to their Action Items?
Please advise.
Regards,
Andrew
Hi Andrew,
You can use the below URL if needed,
https://mysite.brightidea.com/app/action - Note, replace the 'mysite' part with your actual domain.
However, best practice is for the user to click through to their action item via the 'Action Item Alerts' menu.
Let me know if you have any other questions here.
Thanks,
Brightidea Support
Are this action item alerts available in mobile?