Product Release Notes - November 11th, 2026


November 11, 2026

SUMMARYAt a glance

  • Remove the custom hero image in any app and restore the default image.
  • The collapsible FAQ widget now works on site pages across all apps.
  • Switch an Event Site back to standard site pages after setup.
  • A new note warns admins before a custom system email address gets blocked as spam.
  • Action needed: If you set up SCIM using the labels on the SCIM page, check that first and last names map correctly.

 

Watch a one-minute tour of this release, then scroll down for every change and where to find it.

2 FEATURESNew

NEW FEATURE 1 OF 2

Remove a custom hero image

What's new: You can now remove a custom hero image and go back to your app's default image. A Remove Image button appears next to Change Background whenever a custom image is set.

Why it matters: If you try a photo on a homepage or event page and change your mind, you can restore the original look in one click.

Where to find it: Initiative homepage › Edit Welcome Message › Remove Image

How to use it:

  1. As an admin, open the initiative homepage or a page with a hero.
  2. Click Edit Welcome Message to open the hero editor.
  3. Click Remove Image. The app's default hero image returns right away.
  4. Click Save to keep the change, or Cancel to undo it.

Good to know:

  • Works in every app type, on the homepage, content pages, and Explore pages.
  • On Pitch and Hack Team Sites, the default image shows the geometric Team Site background.
  • If an app has no default hero image, the page's standard default image comes back.
  • Removing an image on one page changes only that page. The homepage keeps its own image.
  • The button does not show while the default image is already in place.

NEW FEATURE 2 OF 2

Collapsible FAQ widget in every app

What's new: The collapsible FAQ widget, first built for Hackathon sites, now works on standard site pages in every app. Each question opens to show its answer.

Why it matters: You can answer common participant questions on your site without long blocks of text.

Where to find it: Initiative homepage › Gear menu › Widget Editor › FAQs

How to use it:

  1. Open the gear menu and turn on Widget Editor.
  2. Add the FAQs widget. It appears under the title "Frequently Asked Questions".
  3. Click the pencil icon to edit the title, intro text, questions, and answers. Drag questions to reorder them.
  4. Click the pencil icon again to save.

Good to know:

  • Members and visitors see a read-only list. Logged-out visitors can see it on public initiatives.
  • You can add more than one FAQs widget to a page. Each one saves on its own.
  • The widget is not offered on community pages.

2 UPDATESImproved

IMPROVEMENT 1 OF 2

Switch Event Site designs after setup

What's new: You can now switch an Event Site back to standard site pages from Quick Setup. Before, you had to leave Quick Setup and use Site Setup.

Where to find it: Event Site › Quick Setup › Basic tab › Enable Event Site View

How to use it:

  1. Open Quick Setup on your Event Site.
  2. On the Basic tab, clear Enable Event Site View.
  3. Click Save and Close. You land on the initiative's standard home page.

Good to know:

  • To turn the Event Site back on, check the same box in Quick Setup or in Site Setup.
  • The option shows on Hack and Pitch initiatives that can use an Event Site.
  • The help icon now shows clearly in dark mode.

IMPROVEMENT 2 OF 2

Spam warning for custom system email addresses

What's new: A note under every Contact Email field now warns that a sender address outside Brightidea domains may be blocked as spam.

Why it matters: It helps you avoid emails that quietly stop arriving right before a launch.

Where to find it: Enterprise Setup › Site › General Settings › Contact Email
Pipeline Setup › Email Alerts › Edit Master Template › Contact Email

Good to know:

  • Addresses that are not @brightidea.com or @brightidea.eu are likely to be blocked unless your IT team allows them.
  • Ask IT to allowlist the new address before you change it.
  • On the Edit Master Template page, a Learn more here link opens a support article on email setup.

3 FIXESFixed

  • SCIM integration page: The page listed familyName as the first name and givenName as the last name. It now correctly reads givenName (Member First Name) and familyName (Member Last Name).
  • Whiteboard: On Windows, Ctrl+Shift+B (open the Prompt dialog) and Ctrl+Shift+L (copy the whiteboard link) did nothing. Both shortcuts now work, and so does Ctrl+Shift+C (copy as PNG).
  • Jira widget on View Idea: Searching for an existing Jira ticket to link returned no results. You can now find a ticket by its number, key, full URL, or a keyword.

FOR ADMINS AND ITTechnical notes

These notes cover details that admins and IT teams may need to plan for.

Performance

This release has no speed changes for customers to note.

Behavior changes to plan for

  • System email: A sender address outside the Brightidea domains is likely to be blocked as spam unless it is allowlisted. Plan this with IT before launch.
  • Jira Cloud: Atlassian retired the search API that the Jira widget used. Brightidea now uses Atlassian's newer search API. Jira Data Center connections are unchanged.
  • SCIM name mapping: The standard mapping is givenName to first name and familyName to last name. If your mapping copied the old label, first and last names may be reversed. Only the label changed, not how SCIM works.

Specs for new features

  • SCIM anonymization: When anonymize on SCIM deletion is turned on, the member's email becomes a_member_N@anonymous.[your site host].
  • Jira widget search: Search by ticket number (47422), key (ABC-47422), full ticket URL or keyword. Projects with more than 50 issues are searched on the server.
  • Whiteboard shortcuts: Ctrl+Shift+B opens the Prompt dialog when Add Prompt is turned on. Ctrl+Shift+L copies the whiteboard link. Ctrl+Shift+C copies the selection as a PNG. On Mac, use Cmd in place of Ctrl.
  • FAQ widget: Available on standard site pages in every app, as well as on Hackathon pages. FAQ content now carries over when an initiative is copied.
  • Hero image: Remove Image restores the app's default hero image. Pitch and Hack Team Sites will show the geometric background.
  • Event Site View: The Quick Setup checkbox and the Site Setup option are the same setting. Changing one changes the other.

Questions? Contact your Customer Success Manager or submit a support ticket.

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