Recording Business Impact

Providing your innovation program's bottom line is critical. Brightidea is excited to announce to our Administrators more opportunities to track both financial and non-financial business impact! Business Impact can now be recorded directly on the View Submission page, more specifics are below!



Table of Contents

Getting Started:

Business Impact Fields are now configurable at an Enterprise level. Navigate to Enterprise Setup > Ideas > Business Impact tab.


Each Benefit is divided into Financial and Non-Financial and broken down into individual fields that can be set to meet your innovation program needs.

Easily apply new fields by clicking the + Add Benefit button at the bottom of each Benefit.


You can also delete fields by clicking the trash can to the right of each item.


Each item can also be moved up and down in the list by clicking-and-dragging the left rearrange icon.


After all benefits have been set, Admins can then navigate to any idea page and select the "Business Impacttab:


To start, select the blue "Add Impact" button:


Adding Business Impact

Within this tab, Administrators can calculate projected and actual impact associated with the idea.

Administrator list includes:

  • System Admin
  • Community Admin
  • Initiative Admin
  • Moderator
  • Evaluators
  • Idea Submitter (can be configured on/off by Admin)


Fill in financial impact by selecting/entering the following:

  • Start Date
  • Project and Actual Benefits (configured at Enterprise level)
  • Projected and Actual Costs
  • Attachments
  • Notes 

Fill in non-financial impact by selecting/entering the following:

  • Benefit
    • Title
    • Type (configured at Enterprise level)
    • Start Date
    • End Date
  • Description
  • Attachments 

Once the form data is filled in, finish by selecting "Save a New Version"


The newly added business impact will be recorded on the view idea page:

Submitter Access to Business Impact

Administrators may also allow Submitters access by navigating to Site Setup > Ideas > Ideas.


With this setting enabled, users that submit ideas/projects will have the ability to view the Business Impact that has been set up with their Submission.

Managing Business Impact:

Keep in mind - by default this tab is only visible to Administrators, Moderators and Evaluators - however, if the option is enabled to allow submitter access, that will allow them to also view and edit.

Editing Business Impact

To edit business impact select "Update"


A history of business impact entries for that idea can be viewed at the top of the Business Impact tab


Deleting Business Impact

To delete business impact, select the 'trash' icon next to the benefit or cost:

Exporting Business Impact

The following columns can be added to the Pipeline Idea List using the 'gear' menu:

  • "Projected Net Benefit"
  • "Actual Benefits"
  • "Non-Financial Benefits"

Once the columns are added to the list view, run the export by selecting the green 'Excel' icon on the upper right.

Assigning Business Impact Action Items 

Any development team members, when selected to edit idea attributes, can now enter projected and actual business impact via a development action item


The Administrator / Pipeline Moderator can add a new Development step in the Pipeline workflow to conduct this action:

  • Use development submission form question to ask if business impact is recorded... and the assignee can go to those areas and fill out business impact.
  • "Allow Assignees to Edit Idea Attributes" must be enabled.
  • The administrator can also create a custom email for the step so when the action item goes out, it reflects the assigned action:

When the assignee, gets the action item, the user can enter business impact for the idea assigned to them, while also choosing a development field question:

Command Center Dashboard

Business impact for all ideas will be reflected in the overall metrics in the Command Center main dashboard:


In this screen administrators can view Projected Net Benefit, Non-Financial Benefits, and Actual Benefits by individual Site, a selected group of Sites, or for all Sites.

Business Impact Dashboard

Business Impact can be tracked at an Initiative level dashboard or an Enterprise level dashboard


Administrators can view Financial Benefits Over Time and Financial Summary by Innovation.

  • Administrators can also export business impact from the Pipeline dashboard.



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  • Avatar
    Roc Chen (Colleaga)

    Hi Daniel,

    Can we hide it on the idea page?

    Thank you.


  • Avatar
    Kevin Terhorst

    Can we leverage reports/exports to track Net Impact (e.g. Benefits - Costs) in addition to just Benefits? In exports, we can see the net projected impact, but only the actual benefits - this doesn't seem right!

  • Avatar
    Vigneron, Anthony (IT-LON)

    agreed with Kevin!!