Understanding Submission Attachments


Uploading attachments is a great way to help your fellow users better understand your Submission. This article will review some of the frequently asked questions about attaching supplementary material to Submission(s). 

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Approved File Types

  • Users can upload any type of file. That's right- Our Attachments Upload supports every file type!
  • Uploaded attachments have a maximum size limit of 150MB except for video files
  • Note: Video file attachments have a maximum size limit of 500MB.
  • Note: If a file is too large and takes longer than 30 seconds to upload, Brightidea will automatically terminate the upload to prevent further issues.

How to Embed a Video within a Submission 

When creating a Submission, if the User attaches a video file into the Attachments field, the video will embed into the Description and can be played within Brightidea! This video file will also live within the Attachments section of the Submission.

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  • Note: Videos can only be embedded during the Submission process! Videos cannot be embedded directly within a Submission after the Submission has been created. If you want to learn more about how to add videos to View Idea pages for existing Submissions, please see the corresponding support article here.

Attachment configurations within the Submission Form 

Since attachments cannot be made required within the Submission Form, they can be hidden from the Submission Form by disabling the Attachments option within Site Setup > Ideas > Ideas

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Another option allowing Private Attachments for Submissions can be enabled as well

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With this option enabled, Attachments can be marked as Private when uploaded. This will hide the Attachments on the View Idea page from all end users. Only Admins and the Submitter of the Private Attachment will be able to view it.

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Attachments added to Comments

Attachments can also be added to Comments by clicking on the paper clip icon in the bottom-left of the Commenting field. Comment Attachments are subject to the same restrictions listed above.

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Important Notes:

  • At this time, it is not possible to export Attachments. Admins will need to manually download any Attachments from each View Submission page.
  • Admins and some Submitters/Evaluators can delete Attachments after they have been uploaded.
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Comments

  • Avatar
    Rafaela

    I couldn't remove attachment option with this instructions, without any print screen. Please add some imagens to this topic "How do I remove the attachments option for idea submission?". Thanks

  • Avatar
    Liz Owens

    Is it possible to trigger a notification if a user adds an attachment? Thanks!

  • Avatar
    Brightidea Support

    Hi Liz,

    That is not possible in Brightidea right now. There is no email or functionality that can trigger email on idea attachment.

    Thanks,
    Brightidea Support

  • Avatar
    luca.passoni

    Would it be posssible to upload files from alteryx, tableau and UiPath.
    These three programs have as an extension the following: .yxlc ; .slc ; .cylc; .alc; .gzlc; .rpa ; uipath; .twb; .twbx ; .tds ; .tdsx ; .tde ; .tbm.

  • Avatar
    Nate

    Hi Luca,
    All approved file types are noted in this support article, if there is a file type that is not approved by Brightidea, please file a product request in our Public IdeaSpace.

    Our Engineering team will gladly review the requested file types and address as needed.
    Nate

  • Avatar
    AJ Tate

    Any way this information can be made clear in the submission form page. It just says "Drag and drop" but doesn't specify types for normal users

  • Avatar
    Nate

    Hi AJ,
    We currently do not have a way to specify file types on the Attachments field, however, feel free to submit your enhancement idea to our Public IdeaSpace (https://bi.brightidea.com/ideas).

  • Avatar
    AJ Tate

    Thank you !