Uploading attachments is a great way to help your fellow users better understand your Submission. This article will review some of the frequently asked questions about attaching supplementary material to Submission(s).
Approved File Types
- Users can upload any type of file. That's right- Our Attachments Upload supports every file type!
- Uploaded attachments have a maximum size limit of 150MB except for video files.
- Note: Video file attachments have a maximum size limit of 500MB.
- Note: If a file is too large and takes longer than 30 seconds to upload, Brightidea will automatically terminate the upload to prevent further issues.
How to Embed a Video within a Submission
When creating a Submission, if the User attaches a video file into the Attachments field, the video will embed into the Description and can be played within Brightidea! This video file will also live within the Attachments section of the Submission.
- Note: Videos can only be embedded during the Submission process! Videos cannot be embedded directly within a Submission after the Submission has been created. If you want to learn more about how to add videos to View Idea pages for existing Submissions, please see the corresponding support article here.
Attachment configurations within the Submission Form
Since attachments cannot be made required within the Submission Form, they can be hidden from the Submission Form by disabling the Attachments option within Site Setup > Ideas > Ideas
Another option allowing Private Attachments for Submissions can be enabled as well
With this option enabled, Attachments can be marked as Private when uploaded. This will hide the Attachments on the View Idea page from all end users. Only Admins and the Submitter of the Private Attachment will be able to view it.
Attachments added to Comments
Important Notes:
- Private attachments can only be added during Submission. Any attachments added after an Idea is submitted will not have the option to be marked as Private.
- At this time, it is not possible to export Attachments. Admins will need to manually download any Attachments from each View Submission page.
- Admins and some Submitters/Evaluators can delete Attachments after they have been uploaded.
I couldn't remove attachment option with this instructions, without any print screen. Please add some imagens to this topic "How do I remove the attachments option for idea submission?". Thanks
Is it possible to trigger a notification if a user adds an attachment? Thanks!
Hi Liz,
That is not possible in Brightidea right now. There is no email or functionality that can trigger email on idea attachment.
Thanks,
Brightidea Support
Would it be posssible to upload files from alteryx, tableau and UiPath.
These three programs have as an extension the following: .yxlc ; .slc ; .cylc; .alc; .gzlc; .rpa ; uipath; .twb; .twbx ; .tds ; .tdsx ; .tde ; .tbm.
Hi Luca,
All approved file types are noted in this support article, if there is a file type that is not approved by Brightidea, please file a product request in our Public IdeaSpace.
Our Engineering team will gladly review the requested file types and address as needed.
Nate
Any way this information can be made clear in the submission form page. It just says "Drag and drop" but doesn't specify types for normal users
Hi AJ,
We currently do not have a way to specify file types on the Attachments field, however, feel free to submit your enhancement idea to our Public IdeaSpace (https://bi.brightidea.com/ideas).
Thank you !