What methods can we utilize to prevent our system generated emails being caught in our spam filters? (White-Listing)

Question:

What methods can we utilize to prevent our system generated emails being caught in our spam filters?

Answer:

• All Brightidea System generated emails originate from smtp01.brightidea.com (52.1.235.217) & smtp02.brightidea.com (52.1.252.231)
  • Customer-side e-mail administrators should ‘whitelist’ our mail server host name (smtp01.brightidea.com & smtp02.brightidea.com) according to their specific anti-spam solution.
    • By ‘whitelist’, we are referring to the list of known-good host names and/or IP addresses permitted through the Anti-Spam filter
• Additionally, Client-side DNS administrators can modify/create a SPF record in their domain’s DNS zone(see www.openspf.org for further information on SPF)
  • By adding the following to your domain’s SPF record: include:brightidea.com   or  a:smtp.brightidea.com , a:smtp01.brightidea.com , a:smtp02.brightidea.com - you are specifying that Brightidea’s mail server is capable of sending legitimate mail for your domain. 
  • We do not recommend using any IP addresses as those can change in the future.
  • This is used by other mail servers and spam filters to verify that the mail being received from xyz.com domain is authorized to be sent out from xyz.com domain.