'Votes of Support' and 'Total Points'

With simple promote/demote voting:

• “Votes of support” is the number of positive votes on a users submitted ideas
• Therefore, if user submitted two ideas… and 3 people “promoted” both ideas, my “Votes of Support” would be 6

With chip voting:

• There are two factors that need to be taken into account when it comes to reporting:
• Under System Setup >Users > Manage there are two fields: Votes of Support and Total Points.
• If a user puts 3 chips on an idea, their votes of support will increase by 3.
• However, the "Total Points" will only increase by the reputation point multiplier, NOT the number of chip votes.

The point value multiplier can be found under Setup > Users > Reputation > "Someone Promotes your idea"