Information about 'Chips Voting'

If the IPM/administrator wants to experiment with a different voting scheme, Brightidea offers a chips voting option!


This feature will allow the IPM/Administrator to:

  • Set the number of votes/chips per person
  • Set the maximum number of votes (or chips) per idea
  • Set a series of idea statuses where chips are returned.  
    • Therefore, if you gave two chips to an idea - and then it is "approved" - you can get those chips back.


Getting Started:

  • Chips Voting is found on the Site level under Site Setup > Ideas > Voting


  • Warning: If an administrator changes a Site from a default up and down voting to chips voting - it will reset all votes in that Site to zero.  Please try to set chips voting at the start of a new Site, or understand that prior votes for that Site will be lost.
  • Please note that with Chips voting enabled, it will not show who voted in normal voting scheme.
  • With Chips Voting enabled, the admin will need to add the "My Voting Chips Widget" to your page(s) from the widget drop-down menu.
    • This widget allows the user to keep track of their chips being dealt out.
    • The widget contains a counter of outstanding votes, and allows the user to recall all the dealt out "chips" (Return all of my votes) so the user can re-vote on any idea they wish.


Using Chips Voting

  • When Chips voting is enabled - it will allow all users to place chips on all or any ideas.  
  • If limit is set - the system will prompt the user on the maximum amount he/she can delegate.  
  • The user is able to edit their chip allotment at any time post voting using the "Edit Chips" feature on the vote count.

Important things to Note:

  • Please download the "Download All Ideas" report to show how many chips each idea has been allotted.  This will only work on the Site level.
  • Chips cannot be shared across Sites, they are only contained within one Site only.
  • At this time, chips are associated with ideas, not users - so there is not an out of box report to relate chips to users - please speak to your Brightidea representative if you have questions or concerns with this.
  • To explain the relationship between chips voting and reputation points - please refer to this article
  • To explain the relationship between chips voting and "Votes of Support"/ "Total Points" metrics - refer to this article.
  • Chip votes can also be exported and viewed in your Sites via Pipeline Management Idea List.
Was this article helpful?
6 out of 6 found this helpful
Have more questions? Submit a request


  • Avatar
    Perrine, Cynthia L.

    When I use the Idea board and hove over an idea it says Chips X Total X Invested. Where is the invested amount controlled or set? It's showing to be the same as the chip count.

  • Avatar

    Hello Cindi,

    The "Invested" number on the idea boards hover shows how many chip votes the individual user put on the idea.

    Thank you,

    Ron Orlovetskiy

    Brightidea Support

  • Avatar
    Jason Barnett
    Is there an email notification option to inform user that their Chips have been returned and are available for re-allotment following a change in idea status?
  • Avatar

    Hi Jason,

    Good question, unfortunately, there is no email when returning chips. Perhaps send out a newsletter to the users who had their chips returned instead?

    Please let me know if you have any other questions on this topic.

    Thank you,

    Brightidea Support

  • Avatar
    Jason Barnett
    Thank you for your quick response. I can suggest it as an enhancement request.
  • Avatar
    Steve Domeck

    Is there a way to hide the total amount of Chips for each idea? I don't want to influence others chip votes because of others before them.

  • Avatar
    Kalvin Myint

    I have the same question as Steve Domeck had above. Can you please let us know? Thanks.

    "Is there a way to hide the total amount of Chips for each idea? I don't want to influence others chip votes because of others before them."

    Edited by Kalvin Myint
  • Avatar

    Hi Kalvin,

    There is no functionality to hide chip votes at this time.

    Brightidea Support