Brightidea Mobile is the Brightidea app for iPhone and Android. People use it to submit ideas, vote, comment, and complete evaluations from a phone. This article covers how to install the app, sign in, and set it up for your site.
Install the app
Download Brightidea Mobile from the App Store (iPhone) or Google Play (Android).
Sign in with an email address and password
Use these steps if your site uses Brightidea email and password sign-in. No extra setup is needed.
- Open the app and enter the email address you use for Brightidea.
- If the app asks for it, enter your site's address, for example https://yourcompany.brightidea.com.
- Enter your Brightidea password.
You can find your site's address in the browser address bar when you are signed in to Brightidea on a computer. If you do not know your password, select Forgot Password.
The login screen in Brightidea Mobile.
Sign in with single sign-on (SSO)
Before you start, check these requirements:
- Mobile SSO works only with SAML Self-Service SSO. It does not work with older SSO setups such as API or custom SSO.
- Mobile SSO works only with Service Provider (SP) initiated SSO. It does not work with IdP initiated SSO.
- Your company's SSO sign-in page must be reachable from outside your company network. If it is not, the phone must be connected to your company VPN.
- The app supports HTTPS site addresses only, not HTTP.
Use these steps if your site uses SAML Self-Service SSO.
- Open the app, enter your email address, and select Submit.
- If the app asks for it, enter your site's address and select Submit.
- Select Use My Company Log In.
- Sign in on your company's SSO page, which opens in the phone's web browser.
After you sign in, the phone returns you to the app. If you do not know your site's address in step 2, select Don't Know your Site URL?
The Use My Company Log In button.
A company SSO sign-in page in the phone's web browser.
Brightidea Mobile after you sign in.
Learn more: Brightidea Mobile Single-Sign-On (SSO)
Set up mobile for your site
The Mobile page appears after Brightidea turns on the mobile app for your site. It has these sections:
| Section | What you can do |
|---|---|
| Mobile App Download Links | Set the iPhone and Android download links. This section appears only if your company has a custom Brightidea mobile app. |
| Mobile App Design | Set the Menu Bar Color, the Menu Bar Text Color, and the logo that users see in the app. See Changing the Colors and Login Logo for Brightidea Mobile. |
| Mobile App Labels | Rename Idea, Ideas, Challenge, and Challenges in the app. Each label can be up to 10 characters. |
| Mobile Link in System Email Footer | Select Add mobile download link to system email footer to add a download message to every email your site sends. Use Edit Message to change the text. |
Select Save Changes when you finish.
The Mobile page in System Setup.
Choose what appears in the app
To show an Initiative in the app, select its mobile checkbox in the Visual Initiative List configuration. Clear the checkbox for any Initiative you do not want to show.
The mobile checkbox in the Visual Initiative List configuration.
The app follows group restrictions. A user who is not in a group assigned to an Initiative does not see that Initiative in the app.
These site features also change what people see in the app:
| Feature | What it does in the app |
|---|---|
| Idea Boards | Users swipe through ideas and their images. Idea Boards are not required, but ideas with images stand out more. |
| Notifications | Notifications go to both the website and the app. |
| Visual Initiative List Widgets | Each Initiative shows alongside its image. |
| Subscriptions | Users can follow ideas, users, and tags in the app if subscriptions are turned on for your site. |
| Countdown widget | If the Initiative page has a Countdown widget, the app shows the countdown in the Initiative information. |
What the app does not do
The app is for participation (submitting ideas, voting, and commenting) and for evaluations. Users can complete Single Scale, Scorecard, and Review evaluations in the app.
- Administrators must do all setup and admin tasks on the Brightidea website.
- Command Center, dashboards, and pipelines are available only on the website.
- Blog posts can be created only on the website.
- The app does not support rich text. All ideas show as plain text.
- Brightidea supports the app only on the latest public versions of iOS and Android.
Learn more: Using the Brightidea Mobile Application
Is there a way to find out what users have downloaded and are using the mobile app?
Hi Kathy,
Please see the below article for more information regarding metrics and mobile,
https://support.brightidea.com/entries/84720273-What-should-I-know-about-metrics-in-regards-to-Brightidea-Mobile-
At this time, it's not possible to see who specifically downloaded the app, only what users are using it to login and post ideas.
Thank you,
Brightidea Support
Is there a way to use Google Analytics with the mobile app at this time? Thanks!
Hi Liz,
Unfortunately, there is no support for Google Analytics in the mobile application at this time.
Thank you,
Brightidea Support
How can I tell who downloaded the mobile app for my company?
Hi Nick,
It's not possible to know who downloaded the application from the App Store. It's only possible to know who logged in via the login history report in Enterprise.
Thank you,Brightidea Support
If you have a Webstorm with additional submission questions, do these additional questions show up in the mobile app submission page?
Hi Damian,
Yes, the extra submission form question(s) will appear on the mobile submit page just like the regular submission form page on the front-end.
Please let me know if you have any other questions surrounding the mobile application.
Best,
Brightidea Support
is it possible to turn off the option "subscribe to challenge"? so that no one sees that option when on mobile app?
Hi Michelle,
Unfortunately, there is no option to disable the subscribe feature in the mobile application.
Best,
BrightIdea Support