IP Restrictions within Brightidea


Question:

Is there an IP restriction feature in Brightidea?

Answer:

Brightidea does have IP restriction beta feature that needs to be enabled on the Brightidea end. Please speak to your Brightidea Representative in order to enable this feature.

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Once it is enabled it will show up under Enterprise Setup > Site > Security

  • It excludes any Initiative or System Admin, depending where you are logging into - please make sure to add your own IP address first!
  • The IP restriction will not kick in until the user logs in on their next visit
  • You can add as many IP restrictions as you need to.

NOTE: You MUST add our host name (smtp.brightidea.com) and/or these two IP addresses below to allow emails to be sent out and some other Brightidea functionality to work correctly if using IP restrictions on your Brightidea site: 

  • 52.1.235.217

  • 52.1.252.231

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