Setting up a Vanity URL in Brightidea


 

Within Brightidea, System Admins can set a custom vanity URL / masked URL for their system.  For example, the Vanity URL would be: 

  • "https://yourcompany.brightidea.com" for Enterprise login
  • "https://yourcompany.brightidea.com/initiativename" for Initiative Site login.

Secure Masked URL

Contact your CSM for more information about a custom secure masked URL.

  • e.g.- "https://challenge.mycompany.com"
  • Secure masked URLs with a non-brightidea.com domain will require a custom implementation on Brightidea servers. Configuration is at the Enterprise level and any underlying Initiatives -  See below for an overview of the step-by-step process: 

Vanity URL

Enterprise Level

  • To get started, navigate to System Setup > Site > Basic Info
  • Admins can specify up to THREE (3) different domains for their Vanity URL.
    • yourcompanyname1.brightidea.com
    • yourcompanyname2.brightidea.com
    • yourcompanyname3.brightidea.com
 
Screenshot 2024-08-27 at 5.36.56 PM.png
 

Initiative Level

  • Once the domains are set at the Enterprise level, Admins can select which option they'd like to use for the Initiative Vanity URL:
    • If the URL is available for use, a green Available message will display.
    • If the Initiative alias is already in use elsewhere, a red Unavailable message will display and the Admin will not be able to continue until an available option has been entered.
  • Select Save Changes to finalize.
 
Screenshot 2024-08-27 at 5.41.11 PM.png

 

Important Things to Note:

  • By default, all URLs point to the Enterprise and Initiative home pages:
  • All email notifications will inherit the selected domain.
  • Only alphanumeric characters are accepted in the Vanity URL field; Hyphens and special characters cannot be used.
  • Initiative-level reports will still reflect the original long URL.
  • If a user attempts to leverage different domains at the same time, their session will be terminated.
Was this article helpful?
4 out of 4 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    Damian Dugdale

    So if I have the domain name abc.com is it possible to have that domain name mask mycompany.brightidea.com/challenge1 or does it have to be challenges.abc.com/1

  • Avatar
    Brightidea Support

    Hello Damian,

    Both URLs can be used to access the WebStorm, (1) Standard URL: "mycompany.brightidea.com/challenge1" and (2) Custom URL with domain masking "challenges.abc.com/challenge1".

    Thank you,

    Ron Orlovetskiy

    Brightidea Support

  • Avatar
    Roc Chen

    Hi Ron,

    Is Vanity URL still available? I couldn't find it on my site admin page, the domain name is locked and not editable.

    Thank you.

    Best regards,
    Roc

  • Avatar
    Brightidea Support

    Hi Roc,

    Yes, it's in your Enterprise setup area > Site > Info, select "Add New" underneath the first URL to add any other sub-domain names.

    Thank you,
    Ron Orlovetskiy
    Brightidea Support

    Edited by Brightidea Support
  • Avatar
    Roc Chen

    Hi Roc,

    Thanks for prompt reply.

    Yep I did that, but seems the brightidea.com is a fixed part. Our url is colleaga.brightidea.com.

    Thank you.

    Best,
    Roc

  • Avatar
    Brightidea Support

    Hi Roc,

    That is correct, if you'd like to have a non Brightidea.com domain, that will require custom secure domain masking.

    Please reach out to your Brightidea Account Manager and they can help scope that implementation.

    Thank you,
    Ron Orlovetskiy
    Brightidea Support

  • Avatar
    Roc Chen

    Gotcha, thanks a lot Ron.

    Best regards,
    Roc