The Command Center is a comprehensive home page for Innovation Program Managers to centrally manage all aspects of their Innovation Program including, Managing and tracking participants (Users), Launching and tracking pre-built Innovation apps (Pipelines), Tracking and managing Innovations (Submissions), Tracking outcomes against projections, Accessing operational dashboards (Analytics) and Accessing in-product knowledge (Knowledge base)!
Table of Contents
- Getting Started
- Top Navigation
- Knowledge Base
- Key Program Results
- Unique Participants
- Opportunities Created
- Projected Value
- Tracked Outcomes (Total)
- Tracked Outcomes (Dollar Ammount)
- Program Tracking
- Innovations Per Status
- Action Item Alterts
- Active Users
- Activity Feed
Select the gear icon in the Global Navigation bar and then select "Command Center". This will direct you to the back-end view for System Administrators.
The IPM can navigate through the Command Center with the navigation bar
The People Pillar allows the IPM to quickly manage all participants directly from the Command Center page within the Brightidea Platform.
The Apps Pillar allows the IPM to create new Initiatives/Pipelines using the pre-built Innovation apps by selecting an App type.
Track and manage Innovations using the "Innovations" Pillar. The Innovations Pillar will display a list of all ideas in your Brightidea.
Selecting "Innovations Dashboard" will redirect the IPM to the Innovations Dashboard. The Innovations Dashboard provides the IPM with metrics about innovations (ideas, opportunities or projects) created over the timeframe selected
Data is separated by the "Overall", "By Department", "By Location", and "By Challenge" tabs. Note: Pipelines marked Research Pipeline can be filtered out of the entire Innovations Dashboard by selecting the gear icon and checking off "Exclude Research Pipelines"
Selecting "Engagement Dashboard" will redirect the IPM to the Engagement Dashboard. The Engagement Dashboard provides the IPM with metrics about unique participants and unique visitors over the timeframe selected.
Data is separated by the "Overall", "By Department", "By Location", and "By Challenge" tabs.
Business Impact Dashboard
Selecting "Business Impact Dashboard" will redirect the IPM to the Business Impact Dashboard. The Business Impact Dashboard provides Admins with metrics about financial benefits over time and financial summary by Initiative over the timeframe selected.
The Knowledge Base will redirect the IPM to the in-product Knowledge Base panel that contains documentation on the Brightidea Platform for reference.
There is also a link to our Brightidea Support Center for further information.
Key Program Results
Key Program Results shows statistics for Unique Participants, Opportunities Created, Projected Net Benefit, Non-Financial Benefits, and Actual Benefits.
Note: Pipelines marked Research Pipeline can be filtered out in this dashboard by selection the gear icon and checking off "Exclude Research Pipelines"
Represents the number of unique users who participated in the program (for example vote or submitted an idea) during the selected timeframe.
Represents the amount of ideas where "Opportunity" is the Innovation State
Projected Net Benefit:
Represents the total dollar amount of Projections for all ideas
Represents the total number of ideas that have recorded Outcomes
Represents the dollar value of outcomes from innovations – both revenues and cost savings – during the selected timeframe.
Outcomes are recognized on the last day of the period for which they are recorded and expressed on the chart in thousands of dollars.
Program Tracking panel displays key program metrics for the Innovation Program in a graph. This enables the IPM to view changes of key metrics over a certain time period. Program Tracking is organized by People, Ideas, Opportunities, Projects, and Actual Benefits.
This tab displays the total Unique Participants.
This tab displays metrics for Total Ideas. Total Ideas represents the total number of ideas in the system at any given time.
This tab displays metrics for Total Opportunities. Total Opportunities (which may be referred to as Business Cases, Proposals, Solutions, etc.), represents the total number of active opportunities in Brightidea at any given time.
This tab displays metrics for Total Projects. Total Projects represents the total number of projects in the system at any given time.
This tab displays fiscal metrics for Tracked Outcomes.
Innovations Per Status
This chart displays a percentage of ideas that belong to a specific status for the entire Innovation Program.
The IPM can view the total amount of ideas in the entire Innovation Program that have an assigned status. The IPM can hover their cursor over a status and the status name, percentage and total amount of ideas belonging to that status will be displayed.
Please note: this chart will only support Enterprise level statuses, Site specific statuses are not supported at this time.
Action Item Alerts
Displays top five pipelines with most action items overdue or close to being overdue.
Displays top five users with most action items overdue or being close to overdue. The IPM can also access the "Manage Action Items" page by selecting "Action Items Manager"
Top Users by Reputation Points
Active Users displays the top most active users in the IPM's Brightidea based on points earned.
Activity Feed in the Command Center displays all recent activity for the entire Innovation Program.