File Library


Brightidea offers a way for all Administrators to upload important files, documents, and images into our File Library. This allows you to save files internally to help avoid any conflicts when downloading/viewing important information.

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The File Library is available to all Brightidea Admins and can be accessed from both System Setup > File Library and in an individual Initiative under Site Setup > File Library. The File Library allows Admins to upload images and other media files for use throughout the Brightidea system.

Each file uploaded will generate a path URL that can be used within widgets, custom CSS, and in a banner/footer. Any type of file is supported- That's right! PDFs, Word, Excel, PowerPoint, images, and even video file types are acceptable. Once files are deleted from the File Library, they are removed from our database and cannot be restored.

  • Users can upload any type of file. That's right- Just like our Attachments Upload, the File Library supports every file type!
  • Uploaded files have a maximum size limit of 150MB except for video files
  • Video files have a maximum size limit of 500MB.
  • Note: If a file is too large and takes longer than 30 seconds to upload, Brightidea will automatically terminate the upload to prevent further issues.
  • Note: Only files uploaded directly to the File Library will appear in the library. Files uploaded using the Attachment Upload for Submissions and Comments will not appear in the File Library.

Confidential Attachments

In the File Library, there is an option for Confidential files. Confidential files allow ONLY logged-in users to see files attached to Ideas, in Image widgets, or in the Image library. For this to take effect, the Confidential File box must be checked when uploading a new file.

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  • Public Initiatives - The rules for Confidential files apply to Public Initiatives. All uploaded files marked as Confidential will be accessible on a Public Site only after logging into the Public Site with the appropriate credentials.
  • Note: If an Admin selects the Confidential File option after a Site has been configured, all new file uploads marked as Confidential will be hidden from anyone not logged into the system. All files uploaded to the File Library before the change will still be publicly visible.
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