User tagging allows users to 'tag' users throughout Enterprise and Site. Tagging a user alerts the user via email and Notifications that they have been tagged in a comment. This will help drive user engagement within your Sites.
To get started, type '@' to get a list of users and select the appropriate user from the drop-down list.
Post the comment and the user will be tagged within the comment post.
The tagging functionality works when posting in:
Idea Comments
Idea Comment Reply
Enterprise / Site Activity Feed Post and Updates Widget
User Landing Page Post and Comment
After selecting the user(s) and posting the comment, the tagged user(s) will receive an email notification which will contain a link taking them directly to the comment in which they were tagged in.
The tagged user name(s) will be highlighted and linked within the comment / post:
The tagged user will also be notified via the "Notifications" feature:
Email Templates associated with 'User Tagging can be fully customized / translated within Enterprise Setup under: Enterprise Setup > System Email Messages > Site:
User tagged in Idea Comment
User tagged in Updates Feed
Important things to Note:
Tagging respects group/domain restrictions, user who do not have access to a Site will not be in the available drop-down user list to tag.
Blocked users will not appear in the tagging user lists at both Enterprise and Site levels.
Only registered Site users can be tagged (i.e. a user who has 'checked in' to respective Site(s)).
Currently, tagging does not support Enterprise or Site level blogs
Users cannot be tagged in blog comments
There is no reporting for user tag activity at this time.
Comments