Setting Up and Understanding 'Moderator' Permissions


System and WebStorm Administrators have the ability to delegate idea management responsibilities to "Moderators" with limited administrative abilities in Brightidea. We hope that allowing lighter privileges will open up further opportunities to scale your innovation team, and launch more challenges easily!

The Moderator has the ability to manage an existing idea evaluation process without the ability to access Enterprise, WebStorm or Pipeline setup areas.

Getting Started

  • For administrators the Moderator user role can be configured in either Challenge/WebStorm setup under Setup --> Users --> Administrators or the Apps Setup Wizard.

 

 

  • Moderators can also be configured in the Setup menu for any of Brightidea's Applications.

 

Global Administrative Features

  • Through global navigation Moderators will only be able to access Pipelines that they are assigned as Moderator. 
    • The Moderator will be unable to access the Command Center, People, Apps, Innovations, Analytics, Setup or Knowledge Base areas.

 

Dynamic Navigation

  • System Admins can configure dynamic navigation in Enterprise/WebStorm Setup.
    • Moderators will not be able to view navigation items set to "Admin
    • Moderators will only be able to view tabs set to "Moderator" or "All"
  • By design this role will not be able to access Enterprise Setup or WebStorm Setup area.

 

What actions can the 'Moderator' role do?

View Idea Page

  • For Ideas the Moderator can:
    • Edit all idea attributes (title, status, category, etc.)
    • View hidden ideas
    • View and submit all types of comments (Private, Submitter Q&A, Admin)
    • View and create admin tags

 

Pipeline Management

  • Within Pipeline the Moderator role can:
    • Configure and Change Steps
    • Assign Action Items
    • Copy, link and move ideas between Pipelines that they have 'Moderator' access to.
    • Access the “Manage Step” area for all step tool types.
    • Export Reports from Steps and Idea List View.
  • Within the Action Items Manager the Moderator can:
    • View, delete, cancel, and reopen action items for Pipelines which they have Moderator access to.
  • Moderators will not be able to:
    • Access other Pipelines
    • Create or delete Pipelines (including using Apps)
    • Access Pipeline setup
    • Change Pipeline to one that they do not have moderator access to (on idea)
    • Create, delete, or move Steps
    • Create, delete, move, or update Stages
    • Delete Ideas

 

Dashboards

  • The Moderator will be able to access Dashboards in the Pipelines they have access to.
    • The Moderator will not be able to access any of the Enterprise Dashboards, Command Center Dashboards, or the Business Results Dashboard.

 

Projects

  • Moderators will be able to access the Projects via the Project Tool Type for any Challenge/WebStorm they've been assigned to.
  • The Moderator can access the Project regardless of whether they're assigned the Project Leader or in the Project Team
  • They will be able to see the Projects list when navigating from a Project step in Pipeline:

 

  • The Moderator will also be able to view the Project details:

 

Important Notes:

  • This role will also not be able to Enable Widget Setup Mode, Enable Label Edit Mode, or View as Ordinary User on any Enterprise or WebStorm pages. 
  • If you are on Brightidea's Admin-based licensing, each user who is configured as moderator on your Brightidea site will count as an admin license towards your Brightidea subscription. 

 

 

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Comments

  • Avatar
    Kuhan Milroy
    First, thank you for delivering this feature. Awesome feature. Can the moderator change statuses on the idea view 1.0? Can the moderator change statuses on the old idea list?
  • Avatar
    Ron

    Hi Kuhan,

    This new functionality is only built for the new features described above.

    I did a quick test and looks like the 'moderator' can indeed change status on the old feature set.

    However, they can't do much of the other functionality described here, like even toggle idea visibility on View Idea 1.0.

    Let me know if you have any other questions on this topic.

    Thanks,

    Brightidea Support

  • Avatar
    Kuhan Milroy
    Thanks Ron.
  • Avatar
    Daniel-Alexander Heller
    HI there, thanks for the new "moderator" role. How is it about giving the moderator the rights to post blogs? It is not possible yet, but I think it would be a reasonable round-off for this role.
  • Avatar
    damian

    Can the moderator see Additional Info tab?

  • Avatar
    Tom Hill

    I also have this question - can they see and edit the Additional Info tab on ideas?

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