Understanding 'System Administrator' Permissions

System Administrators have unlimited administrative abilities in Brightidea including the right to access all data on their Brightidea site and manage all System/Enterprise and Site/Pipelines features.

Table of Contents

• Getting Started
• Global Navigation Administrative Features
• Command Center
• Enterprise Setup
• Site Setup
• Widget Setup Mode
• Labels
• Dynamic Navigation
• View Idea Page
• Pipeline Management
• Dashboards
• Important Notes

Getting Started

• The System Administrator user role is configured under System Setup > Users > Administrators  

System Administrator Access and Available Actions

Global Navigation Administrative Features

Command Center

• The System Administrator will have complete access to the Command Center, People, Apps, Innovations, Analytics, and Knowledge Base areas.

 

System Setup

• Admins have full access to System Setup and all options, including:
• Manage Users
• Manage User Groups
• Community level Setup
• Manage Enterprise level widgets
• Configure Enterprise level Email Templates
• Import Users & User Groups
• Send Newsletter
• Configure Global Idea Statuses
• View & Export Enterprise data
• ...but wait, there's more!

Site Setup

• Full Access to Site Setup and its options including:
• Manage users
• Configure Site level Email Templates
• Manage Site level widgets
• Import Ideas
• Configure Idea Submission form
• Configure Idea Categories
• View & Export Site data
• but wait, there's more!

Widget Setup Mode

• System Admins can add, remove, and edit widgets on both the System and Site levels.
• To learn more about the Widget Editor, check out this support article. 

Labels

• System Admins can also customize some labels at both the System and Site levels.
• To learn more about customizing labels, check out this support article.

Dynamic Navigation

• System Administrators can configure dynamic navigation in both Enterprise and Site Setup with no restrictions.
• To learn more about Dynamic Navigation, check out this support article.

 

View Idea Page

• System Admins can perform all available administrative functionality for all Ideas, including:
  • Editing all Idea attributes (title, status, category, attachments, etc.)
  • View Hidden Ideas
  • View and submit various types of Comments (Private, Submitter Q&A, Admin)
  • View and create Administrator Tags

Pipeline Management

System Admins can perform various actions within their Pipelines, including:

• • Access Pipeline Setup
  • Switch the assigned Pipeline on Idea
  • Create, delete, or move Steps
  • Configure and Change Steps
  • Create, delete, move, or update Stages
  • Delete Ideas
  • Assign Action Items using the various tool types
  • Copy, link, and move Ideas between Pipelines
  • Access Manage Step for all Step tool types
  • Export Reports from Steps and Pipeline List View
• System Admins also have access to the Action Items Manager and can view, delete, cancel, and reopen Action Items for Ideas in any Pipeline

Dashboards

• The System Administrator can access all Dashboards in Brightidea.

• To learn more about Dashboards in Brightidea, check out this support article

Important Notes:

• If you are on Brightidea's Admin-based licensing, each user who is configured as a System Administrator on your Brightidea site will count as an admin license towards your Brightidea subscription.