Understanding 'System Administrator' Permissions

System Administrators have unlimited administrative abilities in Brightidea including the right to access all data on their Brightidea site and manage all System/Enterprise and Site/Pipelines features.


Table of Contents

Getting Started

  • The System Administrator user role can be configured in Enterprise setup under Setup --> Users --> Administrators  


What can the 'System Administrator' role access and what actions can they perform?

Global Navigation Administrative Features

  • Through global navigation System Administrators will be able to access all Pipelines via the 'Command Center'.

Command Center

Enterprise Setup

Site Setup

Widget Setup Mode

  • System administrators have the ability to add, remove, and edit widgets on both Enterprise and Site level.
    • Click here to learn more. 


  • System administrators have the ability to change labels at Enterprise and Site level via both the setup menus and Label Edit Mode
    • Click here to learn more. 

Dynamic Navigation

  • System Administrators can configure dynamic navigation in both Enterprise and Site Setup with no restrictions.

View Idea Page

  • For all Ideas the System Administrator can perform all available administrative functionality including:
    • Edit all idea attributes (title, status, category, etc.)
    • View hidden ideas
    • View and submit all types of comments (Private, Submitter Q&A, Admin)
    • View and create admin tags

Pipeline Management

    • Access complete Pipeline setup for all Pipelines.
    • Create or delete Pipelines (including using all Apps)
    • Change Pipeline (on idea) to any Pipeline.
    • Create, delete, or move Steps
    • Create, delete, move, or update Stages
    • Delete Ideas
    • Configure and Change Steps
    • Assign Action Items
    • Copy, link and move ideas between Pipelines 
    • Access the “Manage Step” area for all step tool types.
    • Export Reports from Steps and Idea List View.
  • Within the Action Items Manager the System Administrator can:
    • View, delete, cancel, and reopen action items for all Pipelines.


  • The System Administrator will be able to access all Dashboards in Brightidea.
    • Learn more about available Dashboard here!
    • The System Administrator will be able to access the Enterprise Dashboards, Command Center Dashboards, Business Results Dashboard and any other Dashboard available in Brightidea.

Important Notes:

  • If you are on Brightidea's Admin-based licensing, each user who is configured as System Administrator on your Brightidea site will count as an admin license towards your Brightidea subscription. 
  • The Brightidea System 'Sponsor' has the exact same permissions as described above for the System Administrator, they are essentially another System Administrator.



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